Luxury Property | Yachting | High-End Hospitality Management | Conciergerie
Who i am
With over 25 years of experience in luxury hospitality, yachting, and private estate management, I bring a deep commitment to excellence, exceptional organizational skills, and the highest standards of service to every project I undertake. My career has been dedicated to delivering impeccable experiences for a discerning, international clientele accustomed to world-class environments. Throughout my journey, I have led multidisciplinary teams in prestigious settings — ranging from private families and 5-star hotels to superyachts and heritage estates. I have overseen the day-to-day operations of private properties, ensuring every aspect runs smoothly and discreetly, from household logistics to staff coordination and guest relations. I hold strong references from previous employers and collaborators who consistently highlight my professionalism, discretion, reliability, and leadership. I am known for my attention to detail, autonomy, and relentless pursuit of excellence, especially in high-pressure environments where nothing less than perfection is expected.
Professional Strengths
Exceptional Guest Experience: Anticipating and exceeding the
expectations of high-net-worth individuals and VIP guests, ensuring
flawless stays.
Team Leadership & Coordination
Leading diverse teams with clarity and
discretion across various luxury service domains.
Operational Excellence
Managing all aspects of luxury property
operations with a hands-on, problem-solving approach.
International Protocol & Etiquette
Skilled in formal service
standards and cross-cultural communication.
Confidentiality & Trust
A proven track record of discretion in
private family environments and ultra-high-end contexts.
Testimonial
« Robert played a pivotal role in ensuring the seamless operation of the
estate, particularly when we leased the château to high-net-worth
individuals and celebrities. His ability to anticipate and exceed the
expectations of even the most discerning guests was unparalleled.
Whether coordinating with our team or addressing guest needs directly,
Robert ensured that every detail of their stay was impeccable. »
« His professionalism, strong work ethic, and ability to create an
atmosphere of both luxury and comfort have made him an invaluable part
of our team. He consistently demonstrated remarkable problem-solving
skills, discretion, and adaptability—qualities essential in a role
requiring such high levels of trust and precision. »
Objective
I am now seeking to bring my experience and dedication to a prestigious
estate or organization where I can contribute to the highest levels of
service and take on new, ambitious challenges. You will find in me a
discreet, creative, and committed professional, fully capable of
meeting—and exceeding—the expectations of the most demanding clientele.
I want to extend my deepest thanks for the incredible work that you did for myself and my team in arranging so many aspects of our European trip.
Between the chateau, the yacht, and so many other arrangements, it could not have been done more perfectly. We all especially appreciated that you were constantly available — no task was too daunting or too small for your personal attention at all hours.
I’m infinitely grateful, and so look forward to working together again.
Tom GoldsteinLAWYER FOUNDER OF GOLDSTEIN AND RUSSEL